Misuse & abuse

Someone2travelwith will not tolerate the misuse or abuse of its site, service or of our members.

What is considered abuse?
Failure to disclose information that may have prevented/excluded membership; Damage to the site or its contents;
Unauthorised access to non-public areas of the site;
Offensive, threatening, abusive or derogatory messaging;
Harassment or stalking;
Any aspect of conduct considered unacceptable when members meet for the first or subsequent time;
Any other aspect of member conduct considered unacceptable by Someone2travelwith.

What do I do, if I feel that I have experienced or witnessed abusive behaviour on the website?
So that Someone2travelwith can address problem individuals and /or their actions, we must first:

• Be advised of a problem;
• Be provided with sufficient evidence to justify any complaint
• Be given the opportunity to conduct investigations;
• Be given the opportunity to take any *action we consider appropriate, including the suspension and/or revocation of membership.

* In severe cases we reserve the right to call upon the services of appropriate authorities, including the Police.

Contacting Someone2travelwith about misuse or abuse
Please e-mail us at misuse@someone2travelwith.com to advise us of problems. You should include:

• Your user name;
• Username of offensive/abusive member
• Relevant date(s) regarding problem;
• Relevant Time(s) regarding problem;
• Nature of the problem;
• Copies of any offending correspondence; or
• Details of any problem(s) which may have occurred at, or following, a meeting.

Member Safety
Message exchange on the site is deliberately confined to the secure Messaging Service, which is not an e-mail. One advantage being that unacceptable messaging can quickly be identified and brought to our attention. For advice on member safety please read our safety advice page.

In order to provide reassurance to members Someone2travelwith reserves the right to allow and facilitate the changing of a member’s password and/or nickname. However, for reasons of continuity and reduced administration, we will not undertake this exercise without justification and reserve the right to decline any member request.

For reasons of site and personal security, we do not allow members to post images on the secure messaging service.

Keeping a record
It is a wise precaution to keep copies of all correspondence sent and received, but it is essential that copies of any messages or other documents, upon which you may wish to rely on as part of a complaint, are kept if you have concerns about another member.

Please note:
Whilst Someone2travelwith monitors the site, we remain reliant on members notifying us of problems they are experiencing. Material, e.g. messages, must be saved independently of the site.

You are required to forward copies of any messages which give rise to concern at the earliest opportunity. Where upon each message will be viewed both on individual merit and, where possible, in the context of the overall correspondence sent by both parties.

Someone2travelwith reserves the right to be the sole arbitrator of what is considered to be acceptable or unacceptable behaviour, on or off the site in relation to member conduct and/or actions and reserves the right to close or suspend the membership of any member it considers to have misused or abused the site, service or a member. Please see Terms and Conditions and Privacy Policy.